Celebrating over 40 years of care in Southend

  • Do you have what it takes to be an SPDNS carer?

    Do you have what it takes to be an SPDNS carer?

    Find out more

  • Find out what the families we care for say about us

    Find out what the families we care for say about us

    Find out more

  • Excellent 1:1 training, job shadowing & staff support

    Excellent 1:1 training, job shadowing & staff support

    Find out more

  • We recognise & support the needs of family carers

    We recognise & support the needs of family carers

    Find out more

  • Just a little help may be all you need, please contact us

    Just a little help may be all you need, please contact us

    Find out more

Useful Information

Top Tips for Keeping Warm and Well in Winter

Keep Warm Keep Well


Assessments for care, funding of care


Access Team, Southend Council

To request an assessment for social care and a carer’s assessment if you care for someone call 01702 215008 option 5 then option1 or you can complete a self -assessment online


NHS Continuing Healthcare

To request an assessment for someone who has long term complex health needs please contact Beacon who can give free independent advice on 0345 5480300 or visit their website  beaconchc.co.uk


Brokerage and Direct Payments

For information and advice please contact Rosemary or Anne Marie at Vibrance on 01702 214546  


Healthy Life Essex 

01702 468387 – support for people to maintain their health and wellbeing, be more active, eat well, lose weight.


Southend Information Point and Directory

ShipAdmin@southend.gov.uk - includes support at home, health matters, staying safe, getting around, things to do, support for carers.


Pier Talk

piertalk.com, changing lives, making friends – walks, quiz nights, meals, bowling, snooker, they will meet you outside to welcome you & take you in if you would like.


South Essex Advocacy Information, local support

01702 340566 advocacy@southessexadvocacy.org. Help accessing care & support, acting as your advocate, benefits advice, form filling, help to claim benefits, housing advice, debt managment.    


‘Hello Life!’ project 

which helps prevent isolation for adults who are isolated, excluded or  vulnerable. Helps them to socialise, start new hobbies and activities.

Contact Lisa Bartlett on 01702 340566 or 07436 283701


Support for people with specific conditions

There are a large number of local and national charities which can offer advice and support


Dementia Community Support Team 

01702 534772– supporting people with dementia and their families. Also help to get a memory assessment, help with Lasting Power of Attorney and Wills


Breathe Easy Southend

British Lung Foundation to find out more about living with a lung condition and their support group 01702 466827


Take Heart Southend

Supporting people with heart problems and following heart attack 01702 309042 giving you a new approach to life, more active life, monthly meetings & Newsletter


Southend in Sight

The community division of Southend Blind Welfare Organisation offering support, practical advice, fun social events & activities to ensure people with sight loss can lead independent fulfilling active lives  



Southend Hospital Care Cars

Volunteer drivers to take you to hospital appointments call 01702 385125.


Age Concern Southend

Volunteer drivers to appointments, social events and shopping


The Silver Line

A free and confidential helpline which provides information, friendship and advice to older people. Open 24 hours throughout the year. Telephone: 0800 470 8090 Website: www.thesilverline.org.uk


Practical help in your home



Is a ‘not for profit’ social enterprise. It helps people if they need work done in and around the home, to find traders in complete confidence - the work will be of a high quality, protected and at the agreed costs, contact 0333 5551234.


Finding a trusted trader


Just the Job

Is a Southend based company specialising in domestic help  - cleaning, gardening, dog walking and looking after pets, homes and gardens while the owners are away, contact 01707 332203

Just the Job also check Citizens Advice – Find a Trader


Online shopping and home delivery which is offered by most companies

Can help overcome difficulties with food and other shopping – transport, time commitment, being unable to leave a relative alone. You can also place orders over the phone.


Frozen ready meals ​​​​​

Frozen ready meals to suit everyone 

https://www.oakhousefoods.co.uk/ contact 0333 2712238

https://www.wiltshirefarmfoods.com/ contact 0800 0773100


Most supermarkets and ready meals companies will unpack the shopping/meals you order and put them away if you want them to.

Supermarket shopping

Going shopping is an opportunity to get out, interact with others and chose what you would like to eat. Larger supermarkets like Sainsbury’s can help by providing disabled parking bays, wheelchairs & trolleys, a member of staff to help you do your shopping, help with packing, carrying the shopping to a car or call for a taxi, wide aisle checkouts, induction loops at kiosks, seating available at the checkout.



Do you know an adult who is being treated badly, taken advantage of, or injured? If so it is important to tell someone. Do this as soon as you can using one of the contact numbers below. Southend Police Station: 01702 431212 AskSAL – safeguarding adults helpline: 08452 666663