Welcome to SPDNS Homecare
SPDNS Homecare provides care for people in their own homes and supports families in their caring role. We are proud to have celebrated our 40th Anniversary in May 2019. Our staff are caring, knowledgeable and well trained, supported by experienced Managers. We also work in partnership with St Luke’s Hospice to provide community Hospice services. As a Community Interest Company our purpose is to support people in our community and employ staff living locally, any profit is invested in the business.
Following our last inspection by the Care Quality Commission our Adult Social Care service was rated GOOD with no areas requiring improvement.
Our Hospice at Home service was rated OUTSTANDING by CQC in August 2019.
What would you say to someone considering a role care?
Comments from our latest CQC reports
Adult social care - Robust systems were in place to ensure people's safety. Staff had up to date information about people's needs which meant they were more effective in delivering appropriate care. Staff had received a wide range of training so that they had a good understanding of how to meet people's needs. Staff knew the people they were caring for and provided a personalised service. Staff were attentive to people's needs and treated people with dignity and respect. People were supported with activities which interested them. People felt confident that they could raise any concerns to the management. The service was well led by a management team committed to providing an excellent service.
Hospice at Home - People received exceptionally good palliative and end of life care and practical support, advice and emotional care from a dedicated staff team who were well trained and placed people and their families at the heart of the service. This support was also extended to people's families. People and relatives were extremely complimentary about the service. People and relatives thought of their carers as being like family members and told us they were highly compassionate and caring and treated them with the utmost respect. Staff were highly motivated, felt valued and enjoyed working at the service. They were passionate about providing outstanding person-centred care to people when they needed it. A holistic approach was taken to assessing, planning and delivering care and support. People were fully involved in how their care was to be provided.